18:46 15 Feb 17
Individual arrived on time. Was efficient. Explained each step he was taking. Covered shoes to keep from tracking in dirt/grass. Checked to make sure I understood the thermostat. Asked if there was anything else I needed explained before leaving.
16:56 15 Dec 16
I've had so much going on at my home that I can't remember specifics, though I know that the young man was a hard worker, knowledgeable and left me with some good tips on keeping things operating smoothly.He left me a couple of good cleaning cloths, by mistake. I called to report this, guess I get to keep them.A pleasant, learning experience overall. Kudos to this young man. Please pass it on to him.
01:51 24 Apr 19
Great customer service and great quality work!
16:07 20 May 19
Roger Z. is the tech I request for all my service. Friendly and knowledgeable. Shows up in the allotted time and calls before arriving.
21:38 20 May 19
Great service call !! Micheal was awesome!!
16:48 21 May 19
Jeff did a great job. He knew what he was talking about and was able to get my system running better than before. Thanks Jeff and One Hour Bros.
17:26 21 May 19
James came out for our 6 month check. He is amazing took so much time and explained everything. I love love this company. We had to have our entire system inside,outside,and all duct work replaced due to black mold. They helped with financing and they answer calls 24/7 . James the smartest a/c teck I have ever met. Only want him every 6 months. Kuttos to your company and james
12:45 24 May 19
We have been customers with One Hour Air for a couple years now. They are always professional. They have an easy maintenance plan and send helpful reminders when service is due. They are always flexible and work with my schedule. The ladies in the office are super kind and easy to talk to. If you need something, they get is done and I’ve never been put on hold! You call and they answer! The employees that come to the house are clean, professional and on time, even call to give a heads up when they are on the way. Once at the house they are respectful and courteous. We just had Jeff come to do our semiannual maintenance service and he was extremely thorough, even took the time to replace the batteries in our thermostat. He made numerous recommendations to us that would help maintain our unit and was very informative. We highly recommend One Hour Air.
15:13 22 May 19
I am so glad that I found One Hour Air Conditioning it has really changed my mind about how important it is to maintain your unit. This visit was great and Jeff took his time and made sure that everything was in working order. Awesome customer service and very knowledgeable of parts and the overall system.
17:12 22 May 19
James is awesome. He is always very polite and friendly. I request James to maintain my AC, because he is such a pleasure and very knowledgeable. James is definitely an asset to One Hour Air.
11:58 26 May 19
Very nice folks and our service guy Ryan was great. Explained everything and worked to get the job done as we were only in town for the weekend and both units were down. Would highly recommend One Hour to all.
03:29 30 May 19
Ryan came out to my house after hours and was here a good 2 hours trying to diagnose issues with my 2 year old AC unit. He was very thorough and took his time explaining to me what was going on with my unit. He was extremely professional and patient answering all my questions. He went above and beyond to make sure that everything was done correctly before he left. He was working a very long shift and it was late when he left my house on his way to another appointment almost at midnight. Not complaining, but happy to do the work. Excellent customer service and didn’t charge me for the visit.
23:57 29 May 19
Absolutely fantastic service. A/C went out today called was greeted beautifully. When James Smith came out he was absolutely amazing he fixed my A/C. Informed me on every step durring diagnosis. James Smith was amazing help very knowledgeable and an asset to this company. Very friendly with myself and my children. And thank you James Smith for you service aswell.Thank you so much
23:06 30 May 19
Jeff was fantastic! He was very professional, knowledgeable and personable. He explained everything in detail and truly wanted to help me work out our problems with the AC. I recommend him highly as well as One Hour AC company! I trust this company to be honest and forthright.
18:08 04 Jun 19
I was completely surprised at the quality of service. Jeff arrived on time and started immediately. He evaluated the situation. Jeff explained the policies and price range for the required repairs. He made the necessary arrangement for financing. The whole transaction was stress free. Jeff was courteous and even brought equipment so my air conditioning was running the same day. Efficient reliable workmanship, I am a satisfied customer.
18:15 13 Jun 19
Edwin & Carl installed the new system yesterday and they were exceptional! They were nice, respectful, professional and very well trained technicians! They worked as a team the whole time, did an excellent job AND when they finished, they cleaned up the area and the garage looks better than when they came! I could not be more pleased with them or with their work. In my opinion, Edwin & Carl could handle any job and any situation. One Hour Air is blessed to have them representing their company!
17:43 13 Jun 19
This is my second time using this company for an HVac tune up and I highly recommend them! Their technician, Roger, is excellent! He is through, knowledgeable, honest and gets it done right! I feel as if my 9 year old unit will make it another 9 years because of this company taking good care of it! It's so refreshing to find a business that performs like they say they will. Thank you, One Hour Air, for the superb service!
16:56 27 Jun 19
Jason was awesome! He arrived promptly at the beginning of the service window. Very friendly and helpful. Explained each step as he performed it. The system is getting some age on it, for a beachside unit, and Jason showed me the areas that are showing wear and told me what to keep an eye on. It was a great experience. Confirming once again that One Hour is the best a/c company around and they hire only the best techs.
00:00 03 Jul 19
We have been using One Hour Air for over 10 years, always quality work and service! We have been very happy with services since the day they installed our a/c! Ryan was here today, very thorough service on unit and took time to explain things! Never rushed and took his time to make sure everything was properly taken care of!