Thanks to ALL who write in, both with high praise and with criticism.
We happily share all our reviews here.
We encourage our whole team and constantly improve our procedures as a result of your great feedback. And when we fail or we make a mistake, we strive to make it RIGHT, and we FIX it, guaranteed. After all, fixing things for you is what we DO! And we invite ALL customers to write us a Review!
Carmona Crafts
22:23 06 May 22
Well I was happy with my visit besides paying the money which I'm sure anybody can relate to LOL but besides that my technician was very friendly very professional Billy cook was his name. Awesome dude
Amanda Birard
22:43 25 Apr 22
Devin was great at working on my mini split systems after having trouble trying to find a company that was knowledgeable enough to work on them. Very nice and professional, made sure I understood what was going on and how to get the most out of my units.
Esther Kersey
16:58 18 Apr 22
Kelly arrived soon after I called the office today. I certainly appreciate the quick response! She had my a/c cooling again in record time. Thanks once again for employing such qualified and friendly technicians!Amy was here for our regular air conditioner maintenance. She is very efficient, skilled, professional and friendly.
Joanna Z
21:54 07 Apr 22
Amy is best of the best technician I ever met . Quick service very knowledgeable, professional. Women of the year 2022! Thank you for your help A/C system work like never before ...
Bruce Fort
19:21 05 Apr 22
I WORK WITH MANY COMPANIES AND BILLY FROM ONE HOUR WAS A PLEASURE TO WORK WITH. THEY ARE RELIABLE, PROFESSIONAL, AND HONEST. NO STRESS AND MADE THE REPAIRS AS PROMISED. I RECOMMEND ONE HOUR TO ANYONE LOOKING FOR AWESOME SERVICE AND FAIR PRICES. FYI THEY ARE AS GOOD AS IT GETS!
Michael De Leo
22:41 04 Apr 22
On time and professional technicians. Always friendly and courteous. Quality workmanship and affordable pricing. Had my AC system 5 years now, no issues. One Hour always calls to set up maintenance every six months. The last technician was great (Sam). I highly recommend him!
Donovan Hohf
16:11 23 Feb 22
My A.C. technician George did an excellent job with my 6 month maintenance. Thorough cleaning, and was great at explaining what I need and what is not necessary. He did not try to sell me additional gimmicks. My wife keeps the temperature in the lower 60's every night and after 7 years my entire unit that One Hour installed is still working excellent and our electric bill is only around $100 a month. Thanks!
Charlie
20:39 07 Feb 22
Sam provided exceptional user friendly service. He was very informative and ensured everything was in working order. Very impressed with his service.
Larry Chulock
18:55 25 Jan 22
Sam, from One Hour Air, was right on time. He did a thorough job of cleaning and testing our entire heat pump system and air handler, both of which had been installed by One Hour Air about six years ago. We had contracted for twice a year check and maintenance and during the course of the most recent visit Sam also installed an ultraviolet anti-bacteria system in the air handler. He is a very nice and seemingly very competent young man and I would recommend him and One Hour Air to anyone.
David Prosman
14:17 15 Dec 21
Chris and the guys were polite and professional. Everything got done on time and they left the work area very clean. Nice doing business with people like this.
Pam Froehlich
15:15 16 Oct 21
One hour reps have always been professional, knowledgeable and polite. We have their warranty so don't worry about having to pay large amounts for maintenance or repair. It's a good company.
sheila roby
17:46 08 Oct 21
This time Amy did the maintenance on my air conditioning. She was very professional and so knowledgeable. She took very good care of my unit and explained everything very well. I was quite impressed with her!!! Technicians like Amy keeps customers like myself loyal to a company!!!Juan was very professional and knowledgeable. He was thorough and explained what he was doing and made sure I was satisfied with the service. I have utilized One Hour for over a decade and I have very pleased with their service.
G Davis
13:25 07 Oct 21
Amy C from One Hour BROS Air Conditioning did a fantastic job servicing my AC unit. She was very courteous and professional. Job Well Done Amy…..you’re the Best!!!
Estella Clark
22:59 04 Sep 21
Exceptional experience provided by an exceptional technician. Billy did an excellent job of explaining the problem at hand and the options available. I was able to make an informed decision, and everything came together exceptionally well. Outstanding job!
James Alvord
10:40 28 Aug 21
Installed a new unit and duct work. Great people. Only down fall was that we did not have any ac from 9:30am until 6pm the next day. Brian and Eli were the installers and very nice to work with. Chris was the technician and did a great job.
Kimberley Smith
21:37 23 Aug 21
Billy Cook did a fantastic job today! He took the time to really explain what we currently have going on with our AC system. He fixed our AC issue quickly and was thorough during the inspection process pointing out the trouble areas. We also appreciate his kindness and how informative he was.Thank you!!Kim and Asher
Justin Cupler
16:03 18 Aug 21
Johan came out and quickly diagnosed my problem. He fixed what I expected to be a $1,000 repair for just under $300. But what really made me smile was when he was polite enough to wear shoe covers to keep my floors clean. Excellent service!
Gigi Gillis
00:48 10 Jul 21
If I could give Paul 15 stars I would. Our A/C broke and our window for repair was 2-6pm. We were the lucky ones to be in line closer to 2pm. Paul called me on his way, gave me an estimated time and made it to my house with no issues. I was working and my neighbor helped me out by being present in the house and Paul had no problem working it with him. Paul fixed my capacitor in record time, worked all the paperwork with warranty and called me to let me know what he did, gave me pointers in how to keep my A/C in good shape, noticed that my service was coming due and all this while being super pleasant. Paul knows what he is doing, loves what he does and knows how to work with customers. Definitely an A+++++++ service all around!
Scott Ditmarsen
21:30 09 Jul 21
George quickly diagnosed and repaired a damper that was stuck in one of our AC zone motor units. He was very knowledgeable and clearly communicated what the problem was and repaired it. George is a great technician and always does an excellent job!
S J Bacon
10:25 06 Jul 21
Paul Kolakowski was our serviceman. He was timely, even calling to give his ETA. He was very thorough, professional, friendly, honest and caring. He is a great listener, asks searching questions and makes sure he fully answers all the customer's questions and concerns. He is not only a skilled tradesman, he's also a great ambassador and frontline person for One Hour. We're glad we had purchased a service contract on our unit. The cost savings on our coil replacement and refrigerant recharge was phenomenal. We have used One Hour for years, and have never been disappointed.
John Kazlauskas
21:18 18 Jun 21
Sam worked efficiently from the time he arrived until he walked out the door. He clearly explained what was accomplished and current status of the system. He ended by asking if there was anything else I felt needed attention on this visit.
Karen West
13:11 04 Jun 21
One Hour stands behind their products and their work. Customer service from phone contact to technicians is always pleasant, highly responsive, and efficient. Jack is an especially knowledgeable and skilled problem solver. He keeps working a problem until it is SOLVED. I have been a totally satisfied customer for 15 years & would not even consider calling a different company.
Paul Iezzi
18:57 20 May 21
Juan was my service tech today and I found him to be honest, trustworthy and knowledgeable about his job and he did a knock- out job on servicing my unit. He had a trainee along with him and he was very enthusiastic about his new job as well and was also very good and cleaning my unit and assisting Juan on my unit service. Thanks for the great job to both of you guys. I hope to have you on my next visit. I will be recommending that you are the one to come out again. Thank you!Paul
Alan Myers
15:52 14 May 21
Jason Murphy was the technician for the spring time maintenance of the HVAC system. One Hour and Jason both text me about the arrival time and he arrived as was anticipated by this information. Jason was extremely thorough and detailed in his inspection of the system. He was very polite and professional. Jason also informed me of what I can do to check and as an owner, do some small basic things to keep the system working at its peak. All parts to the system were cleaned and wax was applied to appropriate surfaces for added protection and life expectancy. An upgrade to the system was recommended and explained. Jason is the type of technician that represents the company well and aids in maintaining our relationship with One Hour.
Patricia Stachel
12:22 11 May 21
Matt and his crew were extremely efficient, friendly and very knowledgeable. They were a well-coordinated team and worked tirelessly to install the air conditioner. They also did an amazing job on cleaning up and removing the old AC, parts and debris. I highly recommend Matt and his crew and One Hour Bros. Air Conditioning Heating to any one looking for a good dependable company. I also look forward to having One Hour do my yearly maintenance. Thank you.
Ian Hayes
16:35 07 May 21
Jack Lobo is a pleasure to work with.He is very professional, very conscientious and very personable.He explains everything (technical and contractual) very clearly and instills great confidence in himself and his organization.
Roger McCoy
14:00 06 May 21
Mixed feelings. Mike and Jason did a great job. But they identified system problems that should have been identified during the installation 3 years ago, or the many maintenance calls since then. They indicated that improper installation and maintenance resulted in my system looking 12 years old rather than the 3 years old it was! They did a great cleaning, educated me, and recommend some corrective actions to keep the system running properly. At additional, but discounted, cost. Overall, good guys!. But I was concerned about my prior level of care.
Dee S
13:46 09 Apr 21
Always professional, always friendly, always on time. Larry was my technician and was a true gentleman and a wonderful guy. Not only did he perform my quarterly maintenance but he offered suggestions on how to improve the efficiency and effectiveness of my AC unit, taking time to give detailed explanation. A genuinely nice guy who I enjoyed chatting with and learning about my air conditioning unit from. I’ve been a customer of one hour air for several years now and the service and work has not faltered one bit. Highly recommend
Blaine Hinds
12:04 07 Apr 21
Excellent service! Above and beyond to correct the problem. The technicians were polite, very professional and very knowledgeable. Brandon, Matt, Johon, and Ryan did an excellent job installing our new duct system. One hour Air is the best. ???
Sandra Wagner
00:38 14 Mar 21
Even did a great job as always. He is very professional, educated, polite, knowledgable. We would like to request Even all the time, we just love the job he does for us. Wouldn't have anyone else!
Roger W
22:08 03 Mar 21
Juan Sarmiento , serviced the air conditioner with a knowledgable outcome and explanations. It was a basic maintenance visit, checking that all systems are operating, leaving use in peace of mind that all is in good working condition. A VERY PERSONABLE, KNOWLEDGEABLE AND PLEASANT INDIVIDUAL TO INVITE INTO ONES HOME.
Lynne Brewer
21:09 18 Jan 21
Chris and his helper did an outstanding job at servicing our A/C. During his inspection, he found that our A/C had a leak and all the coolant had leaked out. This will require another repair visit, so Chris promised he would follow up with his repair schedulers to see that another technician visit was set up as soon as possible. We were very happy with Chris’ and his helper’s services and would be glad to have him return to repair our A/C system.
kelly SPIRES
21:32 14 Jan 21
Fantastic service!! very knowledgeable technician. Did very thorough six monthservice inside and out. Opened up inside A/C unit and checked thoroughly, didn’t just run through it! I highly recommend the company and this technician.K. Spires
Debra Bricker
22:54 11 Jan 21
Amy spent a great deal of time serving our AC unit and explained any concerns as well as pictures to show what she had done. By far this is the best tech person we’ve had and I only want her to come back and service our unit. Very happy with her work and professionalism. Go Amy!
Cynthia E.
05:25 26 Nov 20
THANK YOU BRITTANY AND JACK AT ONE HOUR!!!!! After an ongoing horrible experience with customer service Mandy, and a FEW technicians and an A/C unit that was STILL broken I was done with this company! Luckily for One Hour I was told by a representative gal after my 5th phone call She was going to make sure to put me through to a different person. I'm glad she did. Brittany was so sweet and personal! She understood my frustration and went above and beyond, it was a complete 360 change in attitude, professionalism, and urgency to help me. She wanted to send one more technician out, her recommendation was Jack. Because of this duo and teamwork One Hour has gained a lifetime customer! I can deal with mishaps and bad days. It is the RESPONSE to them that I use my judgment on. Jack spent hours going through the possibilities of the A/C's problem, AND HE FIXED IT! He didn't have anything negative to say about the prior technicians, he was professional, kind, and He explained things. They actually communicated and it showed! I mentioned to Jack I was going to request him for my next routine check up. A few hours after he left, Brittany called just to check in with me and schedule my next appointment! THIS experience was CUSTOMER SERVICE AT IT'S FINEST!!!
Tresha Keener
01:03 26 Oct 20
My in laws referred one hour air to me when my a/c took the plunge lol. Gage and Chris were punctual, humble and professional. You don’t seem to find a lot of people in businesses who genuinely care but I could feel it from the start, they did. I would have never known what happened, in detail, if I sat down with any other company and I truly believe that. Gage and Chris were polite, attentive and assertive. I strongly recommend one hour air for all ofYour a/c needs. Top of the line, A+ Business and people. Thank you so much!!!
Dale Otterman
16:57 23 Oct 20
I have used One Hour for years to service my air conditioners. This week one of them wasn't working so I put in a call. Trevor came out that day and diagnosed the problem. I did have to wait two days for the part but he worked it out so they could service both of my units when he returned to fix the problem. They are a great company to work with and do an excellent job. I really appreciate Trevor going the extra mile to get all of my work done and not require another visit.An update: One Hour came out today to do my six month maintenance. Juan did an excellent job. I had a couple of items that needed to be worked on. On both items he didn't have all the parts he needed for my two units. So he twice went and found the parts he needed to finish the job. This kept me from having to schedule a return visit. Who could ask for better service. This is why I will always use One Hour Heating and Air!
NANCY HERRERA
17:36 09 Oct 20
Amy is wonderful very knowledgeable and explains and shows pictures of everything. I always will ask for here. She is the best.
Alfred S
13:01 28 Sep 20
I was really not looking forward to needing my AC repaired. I went with this business and I just want to assure anyone that finds themselves in a similar situation that One Hour BROS is a solid choice! Even was extremely knowledgeable, answered every question I had and replaced my bad part in a matter of minutes. For the first time in a really long time, I didn't feel like I was being taken advantage of. The price was very fair. My kids and I are extremely grateful! I will always do business here in the future. Thank you!
Chance Hoffman
23:56 26 Sep 20
I've used these guys 2x now. They're straightforward, fast, no nonsense. This bill was a bit high this time, but it hurts less when they do it quickly and effenciently.
Juanita Reinhold
22:21 25 Sep 20
I am so happy with our maintenance contract ? this company has the best people. Always in time, hard working and thorough! Keep it up you guys are awesome!
Earl Beck
00:34 21 Sep 20
Very timely and efficient. Service tech was informative, friendly. Extremely pleased with everything.
Keith Bowhuis
16:27 18 Sep 20
Although we have never had a bad experience from any of the One Hour service techs who have visited us before, Amy was exceptional. In fact, we hope that she will be assigned to us again. She discussed various plans to maintain and extend the life of our system and has initiated one during her visit . We look forward to seeing her on the next visit to follow up on what she has started. She exhibited a high degree of competence and confidence in our conversation and in her familiarity with our A/C system. She was also very pleasant, friendly, and cooperative. A definite good experience.
Mark Ruff
22:05 15 Sep 20
One hour has been awesome,George is very good at what he does,they always send you a picture of who’s coming.
Kim Smith
20:11 14 Sep 20
Chris has been our service man many times and does an excellent job every time. He is knowledgeable about every question we have. Being part time Florida residents we feel secure knowing Chris has serviced our unit. Thank you One Hour Air for being consistent by sending Chris and for hiring such a competent person. And for letting me know when it is time for our service call.
Joseph DiFracno
16:49 04 Sep 20
The service tech Chris micallef did a awesome job. My AC unit was not being nice to Chris it kept throwing him a curve ball and he didn't give up and kept at it untill he found the gremlin. A great tech for a company to have, he also is very good at customer communication
Eric McGee
16:08 04 Sep 20
Years ago I was out of the country and my wife called me, mid July, to say the A/C wasn't working. We needed a new one right away. We called One Hour and had a new one installed within a day. We've used them for our maintenance ever since! Great people and awesome techs!
Naomi
18:48 26 Aug 20
Jarren was on time, professional and friendly. As a property manager, my time is spread between many different homes so I appreciate that One Hour Air is respectful of my time and shows up when they say they will!
Ana Casey
18:01 10 Aug 20
We loved our service with Anthony from one hour air. He was very informative and really educated us on how to maintain our system. He also made sure we knew all of our available options and helped us make an educated decision on what should be done with our system. If we need work done again, I will definitely be requesting Anthony.
Susan Stickle
18:13 03 Aug 20
Anthony was amazing. Professional, courteous and extremely knowledgeable. He took his time explaining everything to us in detail. He definitely inspired confidence.
Ariel Levy
18:57 28 Jul 20
Did a wonderful job! If anybody knows how it is when your A/C goes down in FLORIDA during summer months. It’s critical that the A/C unit gets fixed (whatever the problem). Evan did a great job doing what he did and explaining the whole process of what it is he’s going to do. Defiantly call this company and ask for Evan.
Kelly Spires
10:44 24 Jul 20
I slept under the covers for the first time since January! House is ICE cold. I will Recommend to ALL my friends and coworkers. Thank you Matt!!
Eric Sanchez
16:27 11 Jul 20
Juan Sarmiento did an amazing job, respectful & extremely professional. Answered all of my questions and provided excellent feed back! Will definitely use this company again!
BJ Griesinger
16:40 10 Jul 20
Chris did a great job. Called to let us know he was on his way, got an e-mail with his picture for security and came at the earliest proposed time. Professional and friendly, didn't waste time. I would recommend One Hour in a heartbeat.
Gerardo Traverso
21:53 07 Jul 20
Chris was very knowledgeable and he called ahead to let us know he was on his way. He did a review of the system, answer all mu questions and gave us sone recommendations. He was very professional and we highly recommend One Hour Air and Chris if you are experiencing issues with your A/C Unit.
Nick R
14:50 06 Jul 20
Jarrell did a fine job. However, One Hour should provide masks and gloves to their techs .....especially here in Florida. We provided them to Jarrell which he gladly used.
m m
21:51 30 Jun 20
Manny was very pleasant and honest. Stranded in this heat at 85 which felt like 120 he quickly retrieved the necessary part and got my ac up and running. Thnx Manny, if I need anything I will ask for your assistance again.
Kate Higgins
19:24 19 Jun 20
The crew (there were at least 4 guys here) on a 10 hour job were all professional, friendly, knowledgeable and helpful. The new AC works great-we are happy with the service One Hour provided, from the sales call through the installation, everyone we encountered was great
Jeffrey Heedles Sr.
13:12 19 Jun 20
The techs showed up on time and were very professional. The sevice was good . The tech Chris pointed out a couple of things I wasn't aware of that needed some attention e.g my infrared bulb I had no idea what that was but Chris explained to me that it sanitizes the air and should be changed every 2 years as good maintenance. My wife and I just bought this house a year and a half ago from Texas . The system we had there was a furnace /air unit in the attic I had never heard of an infrared bulb before . Learn something new Thanks for that. Both techs Carlos and Chris both wore their shoe covers before entering the house I appreciated That . Shows they care about what they do and respect the properties of others. Thank you again
Linda & Erik Long
21:05 02 Jun 20
Amy, at One Hour Air, was highly professional, very competent and knowledgeable about air-conditioning. She did an excellent job getting our unit working well again. Would highly recommend!
Jack Dixon
20:38 30 May 20
They installed my AC when we built the house 16 years ago and have been the only one to touch it. Great associates with great attitudes, never pressure to be sold something I don’t need. Highly recommend and when I do replace they will do it!!!After 16 years had outside unit go down, called Saturday morning and since a “comfort club member” I got priority and they were there by 11:00 am. Had fixed in an hour 1/2. Fan motor and hard start were bad. Jack showed me how they were bad so no question. I know I need a new system and Jack helped educate me in what to look for. Great company and they will install my new system in a year.
Susan Dixon
19:46 27 Apr 20
George F was very through in servicing my AC unitHis prompt service and professional manner was great. I love that the service people put cloths over their shoes when they enter the home. Scheduling was quick and easy and customer service persons are friendly over the phone. Keep up the good service!
ROBERT M COHEN MD
15:28 10 Apr 20
We have a family condo on Longboat Key FL. When we first arrived 2/28/2020, our AC was working perfectly. Suddenly, on 4/9, we noted the AC had stopped working. This was a disaster. I have had MS for 42 years. When I get overheated, I literally cannot stand up! We called On Hour about 8 AM on 4/10. Our AC repairman, Todd Steiner, showed up before 9 AM. Turns out, a capacitor had blown up and burned up some wiring. Todd had all replaced, rewired and fully functional very quickly using equipment he had on his service truck. I could not possibly ask for more! I am thrilled with the service we just received and can highly recommend One Hour with NO reservations.
Bob Frank
21:44 20 Mar 20
First time using One Hour and they were FANTASTIC. Responded to a need for a service call the same day. Came out as promised. Text message and call 30 minutes before arrival. Prompt, courteous. Very happy. Highly recommend.
margaret albano
19:34 09 Mar 20
Excellent service. Always on time. Great job done by Christopher...always polite, great sense of humor and awesome with my dogs. Best price around for the work I had done.
Deb H
23:35 25 Feb 20
Our service technician, Chris M. was great and he is very knowledgeable about A/C repairs. We had to have a part replaced and he made certain everything worked correctly and was up to snuff before he left. Chris is always prompt, professional and polite. It was a pleasure to have him come and work on our system.
MANSFIELD NEAL
18:48 13 Feb 20
An excellent ambassador for your business. He talked directly and convincingly to a relative who came in while he was working. The relative told him that he once used One Hour and had signed up with a warranty contractor when he lived up north. Anthony told the relative that when a warranty firm sends someone to your house, you don't know what experience he had. The relative agreed. Anthony told him that service techs working at the One Hour locations in this area are trained -- and said he was heading for a training session of several days at another state shortly. Training people is one of the greatest strengths of your business. Few businesses do that - it is one of the reasons I do business with your company
Robert Pomfret
16:26 06 Jan 20
Chris did a very thorough job cleaning and checking the 3 systems at two different locations. Thank you. Even my mom was impressed. We have been a client for over 10 years. Keep up the quality workBob P.
NATALIE COOKE
18:29 24 Dec 19
Great experience started w Daytona call center Arlene who took my call yesterday. Continued when Anthony D called ahead of time today and was punctual. Extremely thorough and passionate about his craft. Explained what he was doing and what he found...and in terms I could understand. Said what needs to be done now and what isn’t critical at the moment. All prices associated with AC are high but I felt they were fair. I appreciated Anthony’s honesty and felt he was a great representative of the company. I recommend him and will ask for him next time.
Glenn Melgaard
23:24 17 Dec 19
Chas Gurney has been servicing out HVAC since 2014.He is a true professional in every sense of the word.Do not hesitate to request him for all your service needs.We will continue to use One Hour even if we move,
Quinn’s Mom
16:12 27 Nov 19
I have a maintenance contract with One Hour Air. They come out twice a year. Harry has been the technician for a few years now,He is always punctual. He is very polite. He gets the job done quickly. It’s great having the same technician every year!
Susan Dixon
16:30 26 Nov 19
Chas is very helpful and always does an excellent job! Chas always calls that he is on his way and is very dependable. That’s important. He is polite, answers your questions and is very knowledgeable about the business, maintenance, and products.Also the customer service is great too.
Michelle Luck
02:59 24 Nov 19
Technician, Chas Gurney, was polite and efficient. He went above and beyond to ensure I knew what had caused my unit to stop working and answered all of my questions without frustration. His patience and attention to detail was greatly appreciated! Great service, excellent response time. Thank you Chas and One Hour Air!
David Dixon
23:24 08 Nov 19
Chas was extremely professional, efficient and very knowledgeable. He was able to take care of my issue today as well as help me prevent future problems and costs. I highly recommend One hour air conditioning.
Gergo Csiki
20:33 20 Oct 19
Trevor did an excellent job. Quick troubleshooting and quick fixing of the problem. He also explained everything along the way and went above and beyond. Learned some great things. He knew the answer to everything asked. Highly recommended!
Colleen Hesse
22:20 18 Oct 19
Todd did an excellent job repairing our air conditioner! He was informative and very knowledgeable in his trade. It was a big job but he stayed with it till it was done and we had air at the end of the day. We are thankful for technicians like him!
Spitz Lanza
18:49 13 Oct 19
I am only posting this because one hour air keeps e mailing me to do so, I would have taken a pass but they are not smart enough to realize sometimes it is best to leave something alone.The service technician is great, he gets 5 stars, however my past 2 appointments for general service have been rescheduled 3 times, always on the day of the appointment.I schedule my general service ahead of time and have been called for the past 2 appointments in the morning to cancel my morning appointment. My spring time appointment this happened 2 times and this past week's cleaning it happened again. The call center apologizes and tells me people are without a/c and need attention, and they MUST reschedule. Doesn't matter that I have set aside the time and scheduled around this. When you are less then thrilled they throw in a waste pan cleaning!!! Big Deal, your time has already been wasted and there is nothing you can do.So while my tech is Great the overall service is NOT
nicole fasciana
17:23 06 Oct 19
These guys are the best! Chas came out to my house within an hour of my service call. He was extremely knowledgeable and professional! I ask a lot of questions and he was able to answer them all in a way I could understand. He laid out all available service and let me decide which options worked best for me! Great job Chas and thank you for all your help!
Connie Burnett
14:55 05 Oct 19
Trevor was so great! He was so friendly and professional. He explained before hand what he was going to do, found the issue and thoroughly explained what the problem was and what was necessary to repair it and the cost of repair. Fortunately this problem was covered under warranty and what could be done to avert this problem in the future. I can’t say enough about One Hour and their staff. They are on time, provide excellent service and I highly recommend One Hour for all your AC and plumbing needs. ?
Scott Habermehl
21:11 04 Oct 19
I always have great service from Southern Comfort One Hour Air. The technician who service our system today, Todd Steiner, was excellent. Todd was very friendly and knowledgeable. He soundproofed the compressor and it is quieter than it was when we bought it 11 years ago. I highly recommend Todd and Southern Comfort One Hour Air.
Ron Gillaspy
12:48 29 Sep 19
Chas was awesome, polite, efficient and professional. Solved the issue and thanked us for being a customer of One Hour Bradenton. Can't say enough nice things about Chas and One Hour service....9:00 Sunday night no less! As my husband says Chas was the best and we sincerely appreciate your company!Cheryl Sims
C Knight
15:23 26 Sep 19
Michael Cruse was the most professional and informative technician I’ve ever had the honor of meeting. Extremely knowledgeable and always keeping the customers best interest and satisfaction in mind and explaining all available options in detail. I would hire one hour air based upon his expertise and trustworthiness alone and will recommend him to anyone I know. Thanks!
Ryan Addy
15:49 25 Sep 19
So far so good. System is working. Installers were good. Nice and clean unit and install. Have a little bit of touch up paint to do on the house but other than that I am happy.
Hugh Hilliard
11:56 17 Sep 19
Was completely satisfied with the service I received last night. Donnie P. came by, quickly identified and corrected the problem. I've been a loyal One Hour customer since the mid 90's. I will always recommend them as the "go to" company for excellence. Many thanks Donnie
Carol Crosby
20:46 09 Sep 19
Kevin and Carlos did a great job installing our new a/c unit. I am very impressed with the professional decorum of everyone I've met from One-Hour! Thank you for exceptional service!
David Barker
15:29 27 Aug 19
George is very personable and efficient. The job was explained to me and the work was completed promptly.Anthony just completed semi-annual inspection on a/c unit. He was very thorough and explained potential problems and solutions. I am very happy with his work.
Joseph Puncec
14:54 24 Aug 19
Southern Comfort, One Hour, installed our original A/C 16 years ago, and put in a new system in 2013 which has been so much better energy wise. This whole time we have had an annual maintenance contract with them and guess what? We have never had a down day. One Hour has earned our recommendation over and over during these years. Thank you One Hour/Southern Comfort. PS Always liked the Southern Comfort name better than One Hour LOL
Pat Narcy
17:17 15 Aug 19
Trevor pulled and cleaned blower wheel and installed Oxyquantum Remote Complete with 2 UV bulbs. He explained everything very well. I appreciate his patience, knowledge, and professionalism.
John M. Logan
16:51 03 Aug 19
One hour always seems to treat me very well. I don't worry about due dates for the required inspections since they maintain these dates and call me in a timely manner. The technicians are always very nice and will explain everything they do along with why they do it. I recommend One Hour to anyone considering a new ac system.
roseanna davis
21:39 02 Aug 19
Thank you for repeating this follow up service with your techinician. I understand that he was extremely courteous and extremely thorough going over the entire air conditioner It appears all is good and no major issues I appreciate your company standing by their commitment to excellence and although the last visit was not up to par you made it right by completing the service again. Thank you so much
Jason Campbell
16:16 29 Jul 19
Carlos was very knowledgeable, patient, and friendly. Walked me through some troubleshooting things on the phone before having to come out. Made sure everything was back in working order and waited a while before he left. It was after midnight and I had 3 small kids in the house and he was respectful of that the entire time he was here.
Tracy Almeida
15:10 18 Jul 19
They are very helpful in explaining the process. Very friendly and curtious. They have been very fast at coming out if there are any issues with your system. Matt was very fast at the AC repair today and it's nice and cool in the house. I'd give them business from anyone who asks me for a great AC company
jazzy jim
18:40 11 Jul 19
Very knowledgeable and very clear & concise description of what was inspected and what was needed for continued operational status of my air conditioner. Did not force any of the recommended technical improvements...left for my decision. Overall extremely happy please return to complete repairs upon arrival of requested parts.
John Mcnair
14:08 20 Jun 19
Truly love this company. Always on time, great customer service. But what I like most about this company is my service technician Chas Gurney! Professional, smart, answers all my questions.... the ONLY tech I want! Don't lose this gem!
Charles Kastner
21:01 17 Jun 19
Carlos did a great job! In addition to the usual thorough work that One Hour technicians do, he also checked and adjusted all the outflow vents in the house to make sure that they were open and properly directed. This is something that I never saw a technician do and it makes sense that it will result in more uniform temperatures around the house. Thanks again!
Fred Miller
14:56 14 Jun 19
Chas is a very courteous and polite young man. He has been to my house only a few times the 25 years I've lived here and has been one of the best technicians that I have had. He is always very informative. Let me know my options for repairs. But is never too pushy as some of your other technicians are. He always ask there's something he can do for me in the house. It's just very kind of him
kristen Starcevic
11:21 05 Jun 19
Good Company... They truly care about their Customers....I have had my days with other Companies and their Rip of Tactics! You will not find that here with this Company.... What you will find is hard working Decent People who Truly Care!!!
Gina Blumenstock
20:18 04 Jun 19
Todd was my technician today performing a semi annual maintenance tune-up on our central air. He was on time, was excellent at communicating and did a very thorough job. Good customer service!
Christopher Reiter
18:35 04 Jun 19
Timely, professional and well hydrated!It's stupid hot out there people, so make sure you appreciate the time and effort your technician puts into keeping you comfortable!Thanks Nick 😉
Michelle Hamlett
23:30 28 May 19
Great company! Our system went down and they have been here to help keep us cool till our part came in. They have done everything from late night fill up to middle of day check ups even bumped our install up a day to help out our family of 6 to help keep our family more comfortable. Staff is amazing form girls in the office to our techs that have been servicing us. Thank you all for your great service!
Jason Reszka
14:19 28 May 19
I called One hour for small problem I was having on new install. Harry, the service technician, was terrific. He was on time and explained everything to me. Great service and great follow up. Thanks Harry and thanks One Hour Bros.Jason
Ed Kibbie
12:41 27 May 19
Carlos arrived on schedule on May 20, did his work and left. I was pleasantly surprised that I did not have to call on Wed. to report my unit was not working which has all too often been the case in the past.He got it right. Others before him did not. Thank you.
Richard Ziegler
01:04 24 May 19
Donnie was cheerful, knowledgeable; caring and explained what he was going to do. I would not hesitate to HIGHLY recommend him for your home care service. He easily could be a Supervisor / Trainer for the company. I even called the office and asked if he could be MY technician from now on!
James N. Cooper
00:58 22 May 19
Chas is the best! Knowledgeable, professional and courteous.Over the years we have dealt with a number of technicians but Chas is definitely takes first place.
Dianne M
19:40 21 May 19
Matt did an excellent job. He provided excellent customer service. He was very courteous.
Emery Tapley
02:40 21 May 19
Troy was very clear in his explanations of equipment possibilities. He understood our needs and presented the options with no pressure. It was a pleasure doing business with him.
alice forbes
23:59 27 Apr 19
Todd & Nick were on time It was good to see a familiar face. They worked quickly & were done in good time. They checked the unit & explained what was done. They were pleasant & friendly.. Would recommend OneHourAir
The Unkommon Homemaker
16:36 15 Apr 19
Great service, great personalities. We've always loved our service guys. They're professional, honest, great with our kids, and curteous.
Wendy P
10:28 11 Apr 19
My technician JAMES was great and had the patience of a saint. Nothing like dealing with a cranky "burning up sweaty" mama who has been sitting in an 85 degree house for HOURS. What a godsend he was. He was honest, friendly, fast, funny and made my night(cooler). Their prices we cheaper than the other scam artist I had come out... ( Air Experts) even their service call was good considering it was on a Sunday (things love to break on the weekends & in 90 degree weather). I would recommend this company 100%. I signed up for a service contract too!
Steve Knotts
18:54 26 Mar 19
I would recommend this company for any a.c..work came right away to fix the old unit and replaced it the next day with a new one so far Its working great. The people working for them are top notch. The guys who installed our unit did a very professional job looks great.
Jim Nichols
12:01 19 Mar 19
Chaz did a great job. He was informative and polite.
Barbara Karp
15:47 05 Mar 19
We always have good service from this company. They arrive on time and their techs are knowledgeable and professional.
Candy Montgomery
16:53 21 Jan 19
George has always done a wonderful job. He takes the time for me to understand what he has done and what we will need in the future so I can prepare. He is very polite and leaves my house in better condition than before. .
Irving Woods
18:48 23 Dec 18
Teck.was very professional and performed his work as expected .
Leonore Gatti
19:51 31 Oct 18
I was confused because your technician came and cleaned out and vacuumed the water supply extremely well and the shortly after the water was backed up again. paid a lot of money just to have the man come out and clean again and that was an exhorbinent amount to have to pay to clean out water. i'm still not confident about the honesty I have received from your company. I chose you but I;m really not happy
Sandy Smith
12:05 12 Aug 18
We have used One Hour BROS Air condition Heating as a contract provider since we moved to Florida 6 years ago. Service has been perfect in our experience and they are highly recommended to others.
Nancy Gross
17:22 10 Jul 18
Technician informed me of the problem and I was satisfied with his work,. explained potential problems and helped me make an informed decision.
Taft Bryan
16:49 07 Jun 18
Bill Henry, my service representative, gives us great piece of mind that our system is working properly. He is honest, polite and a very competent ac/heat service engineer.Thanks Bill for taking care of us.Taft & Nancy
G Holahan
12:14 03 Mar 18
So I just moved into a new home in Gulf Gulfgate from just south of Boston and I specifically asked for CN from Southern Comfort ( I will not give his full name here because a good HVAC technician is like a good babysitter. Once you have one you don't want to share them :-). CN took the time to answer all my questions and also helped me with a smart thermostat. Beyond being a great technician, CN is a great guy to know and talk to. I'm so lucky to have coincidentally run in to him a couple of months back while I was here on vacation. I will not schedule an appointment in the future unless it is CN from Southern Comfort ( which apparently knows how to treat their employees right) coming to do the job. He takes pride in his work and he's darn good at it too! Thank you CN and Southern Comfort!
Richard Foellmer
14:24 05 Feb 18
On time and reminded us of actions needed to done. Also loved our Sheltiei!
Mr. Stedman
19:01 17 Nov 17
The Technician's are top notch, prompt, and knowledgeable. Which is good because the company sells sub par AC units.
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Customer Reviews
If you’d like to go know more about One Hour Bros well you’re in luck, because our Story is unusual, our Team Members are true, and our Beliefs are unshakeable.
We proudly offer you air conditioning and heating (as well as a complete range of home air quality services) done with heart, and done RIGHT.