Thanks to ALL who write in, both with high praise and with criticism.
We happily share all our reviews here.
We encourage our whole team and constantly improve our procedures as a result of your great feedback. And when we fail or we make a mistake, we strive to make it RIGHT, and we FIX it, guaranteed. After all, fixing things for you is what we DO! And we invite ALL customers to write us a Review!
Tracy Almeida
15:10 18 Jul 19
They are very helpful in explaining the process. Very friendly and curtious. They have been very fast at coming out if there are any issues with your system. Matt was very fast at the AC repair today and it's nice and cool in the house. I'd give them business from anyone who asks me for a great AC company
jazzy jim
18:40 11 Jul 19
Very knowledgeable and very clear & concise description of what was inspected and what was needed for continued operational status of my air conditioner. Did not force any of the recommended technical improvements...left for my decision. Overall extremely happy please return to complete repairs upon arrival of requested parts.
John Mcnair
14:08 20 Jun 19
Truly love this company. Always on time, great customer service. But what I like most about this company is my service technician Chas Gurney! Professional, smart, answers all my questions.... the ONLY tech I want! Don't lose this gem!
Charles Kastner
21:01 17 Jun 19
Carlos did a great job! In addition to the usual thorough work that One Hour technicians do, he also checked and adjusted all the outflow vents in the house to make sure that they were open and properly directed. This is something that I never saw a technician do and it makes sense that it will result in more uniform temperatures around the house. Thanks again!
Fred Miller
14:56 14 Jun 19
Chas is a very courteous and polite young man. He has been to my house only a few times the 25 years I've lived here and has been one of the best technicians that I have had. He is always very informative. Let me know my options for repairs. But is never too pushy as some of your other technicians are. He always ask there's something he can do for me in the house. It's just very kind of him
kristen Starcevic
11:21 05 Jun 19
Good Company... They truly care about their Customers....I have had my days with other Companies and their Rip of Tactics! You will not find that here with this Company.... What you will find is hard working Decent People who Truly Care!!!
Gina Blumenstock
20:18 04 Jun 19
Todd was my technician today performing a semi annual maintenance tune-up on our central air. He was on time, was excellent at communicating and did a very thorough job. Good customer service!
Christopher Reiter
18:35 04 Jun 19
Timely, professional and well hydrated!It's stupid hot out there people, so make sure you appreciate the time and effort your technician puts into keeping you comfortable!Thanks Nick 😉
Michelle Hamlett
23:30 28 May 19
Great company! Our system went down and they have been here to help keep us cool till our part came in. They have done everything from late night fill up to middle of day check ups even bumped our install up a day to help out our family of 6 to help keep our family more comfortable. Staff is amazing form girls in the office to our techs that have been servicing us. Thank you all for your great service!
Jason Reszka
14:19 28 May 19
I called One hour for small problem I was having on new install. Harry, the service technician, was terrific. He was on time and explained everything to me. Great service and great follow up. Thanks Harry and thanks One Hour Bros.Jason
Ed Kibbie
12:41 27 May 19
Carlos arrived on schedule on May 20, did his work and left. I was pleasantly surprised that I did not have to call on Wed. to report my unit was not working which has all too often been the case in the past.He got it right. Others before him did not. Thank you.
Richard Ziegler
01:04 24 May 19
Donnie was cheerful, knowledgeable; caring and explained what he was going to do. I would not hesitate to HIGHLY recommend him for your home care service. He easily could be a Supervisor / Trainer for the company. I even called the office and asked if he could be MY technician from now on!
James N. Cooper
00:58 22 May 19
Chas is the best! Knowledgeable, professional and courteous.Over the years we have dealt with a number of technicians but Chas is definitely takes first place.
Dianne M
19:40 21 May 19
Matt did an excellent job. He provided excellent customer service. He was very courteous.
Emery Tapley
02:40 21 May 19
Troy was very clear in his explanations of equipment possibilities. He understood our needs and presented the options with no pressure. It was a pleasure doing business with him.
alice forbes
23:59 27 Apr 19
Todd & Nick were on time It was good to see a familiar face. They worked quickly & were done in good time. They checked the unit & explained what was done. They were pleasant & friendly.. Would recommend OneHourAir
The Unkommon Homemaker
16:36 15 Apr 19
Great service, great personalities. We've always loved our service guys. They're professional, honest, great with our kids, and curteous.
Wendy P
10:28 11 Apr 19
My technician JAMES was great and had the patience of a saint. Nothing like dealing with a cranky "burning up sweaty" mama who has been sitting in an 85 degree house for HOURS. What a godsend he was. He was honest, friendly, fast, funny and made my night(cooler). Their prices we cheaper than the other scam artist I had come out... ( Air Experts) even their service call was good considering it was on a Sunday (things love to break on the weekends & in 90 degree weather). I would recommend this company 100%. I signed up for a service contract too!
Steve Knotts
18:54 26 Mar 19
I would recommend this company for any a.c..work came right away to fix the old unit and replaced it the next day with a new one so far Its working great. The people working for them are top notch. The guys who installed our unit did a very professional job looks great.
Jim Nichols
12:01 19 Mar 19
Chaz did a great job. He was informative and polite.
Barbara Karp
15:47 05 Mar 19
We always have good service from this company. They arrive on time and their techs are knowledgeable and professional.
Candy Montgomery
16:53 21 Jan 19
George has always done a wonderful job. He takes the time for me to understand what he has done and what we will need in the future so I can prepare. He is very polite and leaves my house in better condition than before. .
Irving Woods
18:48 23 Dec 18
Teck.was very professional and performed his work as expected .
Leonore Gatti
19:51 31 Oct 18
I was confused because your technician came and cleaned out and vacuumed the water supply extremely well and the shortly after the water was backed up again. paid a lot of money just to have the man come out and clean again and that was an exhorbinent amount to have to pay to clean out water. i'm still not confident about the honesty I have received from your company. I chose you but I;m really not happy
Sandy Smith
12:05 12 Aug 18
We have used One Hour BROS Air condition Heating as a contract provider since we moved to Florida 6 years ago. Service has been perfect in our experience and they are highly recommended to others.
Nancy Gross
17:22 10 Jul 18
Technician informed me of the problem and I was satisfied with his work,. explained potential problems and helped me make an informed decision.
Taft Bryan
16:49 07 Jun 18
Bill Henry, my service representative, gives us great piece of mind that our system is working properly. He is honest, polite and a very competent ac/heat service engineer.Thanks Bill for taking care of us.Taft & Nancy
G Holahan
12:14 03 Mar 18
So I just moved into a new home in Gulf Gulfgate from just south of Boston and I specifically asked for CN from Southern Comfort ( I will not give his full name here because a good HVAC technician is like a good babysitter. Once you have one you don't want to share them :-). CN took the time to answer all my questions and also helped me with a smart thermostat. Beyond being a great technician, CN is a great guy to know and talk to. I'm so lucky to have coincidentally run in to him a couple of months back while I was here on vacation. I will not schedule an appointment in the future unless it is CN from Southern Comfort ( which apparently knows how to treat their employees right) coming to do the job. He takes pride in his work and he's darn good at it too! Thank you CN and Southern Comfort!
Richard Foellmer
14:24 05 Feb 18
On time and reminded us of actions needed to done. Also loved our Sheltiei!
Mr. Stedman
19:01 17 Nov 17
The Technician's are top notch, prompt, and knowledgeable. Which is good because the company sells sub par AC units.
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Customer Reviews
If you’d like to go know more about One Hour Bros well you’re in luck, because our Story is unusual, our Team Members are true, and our Beliefs are unshakeable.
We proudly offer you air conditioning and heating (as well as a complete range of home air quality services) done with heart, and done RIGHT.