One Hour Bros Reviews
15:34 11 Jul 19
We were lucky enough to have found One Hour (and tech Tony) on a holiday weekend when our regular company was closed - gasp! - and none of the other companies that were open had time available. We haven’t looked back since. Tony is a great tech. Quick, knowledgeable and friendly. He also came out to do annual maintenance on our unit and again was great! We said So Long to the old HVAC company that closes over three day weekends and Hello to One Hour 🙂
20:53 10 Jul 19
My golden (platinum) years had a severe hiccup this past Sunday whenI lost my less than 3 yr old AC.....wow....not the right weather. Neighborrecommended One Hour, but specifically Juan, I called on Sunday afterhours but fast forward to Monday morn, call came from Juan that hewould be here in 55 minutes.....and he was. It was a complicated repairbut Juan applied expert 5 star assertiveness and service. Up and runningcool. THANK YOU JUAN I really appreciate the extra interest and service.You are the best.
18:01 03 Jul 19
We've been with One Hour for 15 years. Never had an issue with the service. Love our tech Chris. Always a smile and an answer. I highly recommend doing business with them.
01:55 22 Jun 19
Great! Quick...knew what was wrong immediately. Thanks so much! One hour AC has TWO great technicians! TONY and CHRIS. Thanks again.
22:09 08 Jun 19
The techs were very respectful and informative, they shared what they were doing as they worked so there were no surprises. it's only been 3 days with my new system, so far it's working great, time will tell on the overall system install. I have been using One hour air for 12 years and I recommend them if you're in need of A/C service.
22:03 07 Jun 19
My first time dealing with this company and I am impressed. I like how they notify you when the technician is on the way with their info and picture. Technician was very professional and knowledgeable. It was obvious he had my best interests in mind. I know who to call the next time my a/c needs attention!
12:18 05 Jun 19
We have a contract with 1 hour Air and it has really taken good care of our A/C unit and heating. Juan, our service provider is very attentive, listens to the problems and always does a good job. When it came to buying a new system, One Hour Air got our business over all the competition because of their good service.
13:37 04 Jun 19
Juan alleviated all my worry. I LOVE this company and always refer people to them.
14:35 28 May 19
Juan, the technician from One Hour came out on time and did an excellent job servicing the air conditioner. Also, checked thermostat and corrected my settings; and the air handler, as well as my oxyquantum allergy system! I highly recommend this technician and One Hour Air. ?
01:25 26 May 19
Chris was great very respectful to my 86 Year old mother love him
02:58 25 May 19
Chris did a good job. He was very courteous and knowledgeable. And was very patient answering all of our questions. He had come to our house once before and it was nice having that familiarity.
01:41 17 May 19
so far so good AC functioning well
22:14 09 May 19
On time and honest. Have given me no reason to try anyone else.
15:51 22 Mar 19
Arrived well within the stated 1 hour period. Found problem quickly, but had to order part. Expected delivery Monday or Tuesday. Will completed review upon completion of repair.
14:40 20 Mar 19
Felt more comfortable with knowledgeability & service of tech. Recommended reasonable priced tasks to extend life & warranty of merchandise
15:54 17 Aug 18
I have been using One Hour Air & Heat for many years now. They have always been very professional, punctual, and have always explained every detail of the job they are doing. I am extremly pleased with their maintenance plan where they come 2x a year and perform needed maintenance on my units. My units were old and this month they decided to be done. I called One Hour for replacement of both my mini split and main unit. Also had duct work done. They worked tirelessly for 4 straight days. Did an excellent job. Explained every single process. I could not be happier. I strongly recommend them.
15:54 09 Aug 18
The serviceman was prompt, knowledgeable and professional. A few hours after we called, he diagnosed a clogged drain line in the air conditioner and fixed it for $268.
17:37 10 Jul 18
Rick was great, helpful in providing us with a great solution to our mold issues in the air handler and how we needed to lower our temperature to avoid higher humidity Thanks
22:23 03 Apr 18
I have had a service contract with One Hour for a couple of years now. When the technician comes out to do his servicing, he does an excellent job. He is able to keep our air conditioning unit run smoothly. The one complaint I have is that his follow-up is non-existent. He has promised us on several occasions to get us quotes for a new AC unit (ours is old and will need replacement soon). Every time he comes for our servicing, he says he will email us information and quotes...and then we never see it. Four stars for the excellent servicing when he is here.
10:57 20 Oct 17
This is a really good company. Prompt and courteous. Knowledgeable
11:10 19 Jun 17
The Staff was helpful with my situation. the technician was very understanding to the extreme need and difficulty that I was facing due to the distance separating me from my property. they were very professional and quick to resolve my problem. I would definitely used them again and would recommend them.
13:13 03 May 17
I recently bought a unit in January and have had problems with it . It seems it was not installed porofessionaly, They found a leak in the unit causing it to lose regerigent. They came out right away and put some referigent in it and some dye to find the leak. They got and installed a new part. then the unit stopped again, this time it was because they did not put the drain treatment causing the drain to clog up and unit to shut off. Again the company solved the problem right away however . I cannot help but think What next. Needless to say, I am very disappointed.also was promised 6 free filters, whick i have not received. Also now they say, lit could be the duc work that is giving me problems with distributing the heat. I believe that should have been checked out with installation.
10:50 01 May 17
Best tune up experience in ten years!! Tech serviced the system and he was very knowledgeable. Clean blower makes such a difference.